Terms of Service
Effective Date: August 26, 2025
Company: Clear Water Distilling Co. (“Company,” “we,” “our,” or “us”)
By accessing, purchasing, or subscribing to our services, products, or marketing communications, you (“Customer” or “you”) agree to the following Terms of Service.
1. Use of Services
1.1 You agree that all purchases made through our online store, tasting room, or other channels are governed by this Agreement.
1.2 You represent and warrant that you are of legal drinking age (21 years or older in the United States) to purchase alcoholic beverages.
2. Email & SMS Marketing (Klaviyo)
2.1 By subscribing to our mailing list, entering your phone number at checkout, or otherwise providing your contact information, you expressly consent to receive marketing communications, including email and SMS messages, from us through Klaviyo.
2.2 Marketing communications may include promotions, order updates, newsletters, special event invitations, and other related content.
2.3 Message frequency may vary. Standard message and data rates may apply, depending on your carrier.
2.4 You may opt out of marketing emails at any time by clicking the “Unsubscribe” link located at the bottom of our emails.
2.5 You may opt out of SMS marketing at any time by replying STOP to any SMS message received. After opting out, you may continue to receive transactional or order-related communications where required.
2.6 We do not sell, rent, or otherwise share your personal information with third parties for their marketing purposes. Data collected is used exclusively to provide communications and services as described in our Privacy Policy.
3. Alcohol Sales – Final Sale Policy
3.1 All sales of alcoholic beverages are final and non-refundable.
3.2 Due to state and federal laws and regulations, we cannot accept returns or exchanges of alcohol once it has been shipped, delivered, or picked up, regardless of whether the product has been opened or remains sealed.
3.3 If your order arrives damaged, defective, or incorrect, you must notify us within seven (7) days of receipt by emailing sales@clearwaterdistilling.com with photographs of the damaged or incorrect product. Where legally permissible, we may provide a replacement product or issue a credit at our discretion.
4. Compliance with Laws
4.1 You agree to comply with all applicable local, state, and federal laws regarding the purchase, shipment, possession, and consumption of alcoholic beverages.
4.2 We reserve the right to cancel or refuse any order that we believe may be in violation of applicable regulations or our company policies.
5. Limitation of Liability
5.1 To the maximum extent permitted by law, Clear Water Distilling Co. shall not be liable for any damages, losses, or injuries arising out of or related to the misuse of our products, shipping delays, or actions of third-party carriers.
5.2 In no event shall our liability exceed the amount paid by you for the specific product giving rise to the claim.
6. Indemnification
You agree to indemnify, defend, and hold harmless Clear Water Distilling Co., its officers, employees, and affiliates from any and all claims, damages, losses, liabilities, costs, or expenses (including reasonable attorneys’ fees) arising from your violation of these Terms or applicable laws.
7. Modifications
We reserve the right to revise, update, or modify these Terms of Service at any time, without prior notice. Any changes will be posted on our website with an updated “Effective Date.” Continued use of our services constitutes acceptance of the revised Terms.
8. Governing Law
This Agreement shall be governed by and construed in accordance with the laws of the State of Utah, without regard to conflict of law principles.
9. Contact Information
If you have any questions regarding these Terms of Service, please contact us at:
📧 sales@clearwaterdistilling.com
